Frequently asked questions

We understand that you may have further questions beyond the information provided. For any inquiries that remain unanswered, please do not hesitate to contact us and we will be happy to provide further assistance.

How does online tutoring work?

Online tutoring is a virtual educational service that will be conducted through an online smart learning platform. You only need an Ipad or laptop with quality audio, a camera, and a stable internet connection. The tutoring sessions are always live and in real-time.

    • Online tutoring has proven to be an effective educational method. It provides personalized instruction, convenient scheduling, and access to a diverse pool of tutors. Through digital tools and resources, online tutoring promotes engagement and facilitates real-time communication. It eliminates geographical barriers, allowing students to receive quality education from anywhere.
  • After each tutoring session, progress reports will be shared by the tutor. These reports can include learning areas covered in each session and/or the student’s overall progress. You can access these reports anytime. You can also communicate with the tutor at the beginning or the end of the session regarding your concerns or ask any questions you have, or speak to one of our team members.
You can schedule sessions anytime between 9am and 10pm, Monday to Sunday.
  • The cost of a tutoring session can vary depending on several factors, including the subject, the tutor’s qualifications and experience, and session duration. We offer package deals or discounted rates for multiple sessions. Please do not hesitate to contact us to discuss this in further detail.
  • Please do not hesitate to let our team know if your child doesn’t get along with the tutor. We will prioritize the student’s learning experience and reassign a different tutor for your child.